Downgrading a plan
To downgrade your Olé plan to the Bravo free plan, click on “See billing settings” > “Change plan” > “Downgrade” to Bravo free on the pricing page.
This will result in a confirmation pop-up. If you confirm, your plan will be scheduled to downgrade at the end of the billing cycle. If you downgrade during the trial period, your plan will immediately change to Bravo free.
Our plans are automatically recurring. If you want to unsubscribe, you should cancel your plan before your billing period ends.
If you have Pro apps and you downgrade from Olé, they will also expire at the end of the current Olé billing cycle. This means any published Pro apps will display a blocked message to the app users once they expire. Make sure you unpublish them or request and upload a new build after the downgrade to avoid showing the blocked message.
If you subscribed to Olé with Apple subscription on your iOS device, you must also downgrade your subscription on your iOS device. You cannot downgrade from the web platform.
To downgrade a Pro app to a regular app, click on “See billing settings” > “Manage apps” > “Pro apps” tab and click “downgrade” on the app.
If you downgrade an app from its Pro upgrade, it will immediately lose access to the Pro features. The Pro app subscription will remain as an allowance to assign to another app, or until you end the allowance subscription.
If the app is published, the live app will display a blocked message to the app users until you publish a new build. The build must be requested after the downgrade.
If you downgrade a Pro app to a regular app, but still on the Olé plan, it will immediately lose access to the Pro features, which means custom branding and versioning. The published app will immediately display a blocked message to the app users.
What to do: You can unpublish the app or upload a new build. The build must be requested after the downgrade. This build will include Bravo branded app icon & splash screen.
If you downgrade Olé to Bravo free, the published app will start to display a blocked message to the app users after the current billing cycle ends.
What to do: You can unpublish the app or upload a new build. The build must be requested after the downgrade. You must remove all premium features from you app and downgrade from Pro app before you request the new build to remove the blocked message.
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The message that will display in your published app if you downgrade your plan.
Last modified 11mo ago