Errors in API requests

Sometimes, the requests targeting an API get an HTTP error code as a response. These errors might be due to the request message not being properly set up, or due to problems on the server.

Below we describe the most common HTTP error codes. 4XX codes are errors on the client side (Data Library or mobile app), whereas 5XX codes are errors on the API server.

400: Bad Request

The API didn't accept the request as valid. This is usually because data is missing or not formatted correctly. To fix this, check the API documentation and make sure the data is sent as specified there.

401: Authentication Required

APIs often require an API key along with the request in order for you access to the data. In this case, authentication is required for that request URL.

403: Forbidden

It's forbidden to access the resources in that request URL.

404: Not Found

The requested API couldn't find anything at that request URL. Double check that the request URL is correct.

408: Request timeout

The request wasn't processed by the server within a established time period. See more info in the link below.

pageRequest timeouts on Bravo

409: Conflict

The API you've requested has encountered a conflict with that request message. This is usually because you're trying to create something that would conflict with something else or removing something that is relied on by something else. To fix this, check the API documentation.

422: Unprocessable Entity

The API doesn't accept the data you've provided in the request as valid. This error is caused by similar reasons as 400. Please check the documentation for the API, and make sure your request is constructed according to the specifications (request URL, JSON body, headers, etc.).

500: Internal Error

The API you've requested has encountered some kind of internal error. This is usually unrelated to your request and is likely temporary. If it persists, please reach out to the API maintainers for support.

502: Bad Gateway

This error is similar to 500, and due to an internal error in the API server. If it persists, please reach out to the API maintainers for support.

503: Service Unreachable

This error is similar to 500 and 502, and due to an internal error in the API server. If it persists, please reach out to the API maintainers for support.

If you're using a self-signed certificate in your server, you'll probably get a 500, 502, or 503 error as well. If you communicate Bravo with a server of your own, you'll need to have a valid SSL certificate to establish the connection securely.