# Errors when logging in

## Error page: Oops! something went wrong

**How to solve:** Try closing the page and return to [projects.bravostudio.app](https://projects.bravostudio.app/login) again to log in. If you still see this error page, please click the link under **Technical Details** and contact [support](https://www.bravostudio.app/support-policy).

## **Error message: Expired token**

**How to solve:** You may be using an expired login code. Request a new one from the login page and make sure you are using the most recent one if your email client creates a thread of them.

## **Error message: Invalid token, expiration time claim error in the ID token**

**How to solve:** Check if you had manually adjusted your computer's clock for a timezone offset. If this is the case, you need to set it to the correct timezone.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bravostudio.app/good-to-know/troubleshoot/errors-when-logging-in.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
